Most items are dispatched within 24 hours of purchase. We use different delivery methods depending on the product, and how fast your order arrives will depend on the shipping methods involved. Details of expected delivery times are found on the individual product pages and we accomplish these expected delivery times in the majority of cases. However, on rare occasions, delivery can take a little longer. Drop us an email if your parcel seems to be taking longer and we will investigate for you.
UK Standard Delivery
We charge £4.99 for UK delivery, regardless of weight and size. This is the total cost of delivery, regardless of how many items you order. The majority of orders (over 90%) are despatched either on the same working day or the following working day (NOTE: working day excludes Saturdays, Sundays and public holidays). Our standard delivery includes packaging and handling.
In the unlikely event of an order been lost by the courier we endeavour to replace the order within 21 days.
If the carrier has recorded a failed delivery and the goods are returned to us as you failed to pick up the goods within the time limits set by the carrier, we will treat this as a cancelled order and we will make a charge not exceeding £5 for domestic shipments to cover our costs incurred in sending your parcel and paying for the return. We regret that we cannot be held responsible if the carrier has failed to notify you of an attempted delivery. Please contact the carrier directly.
Delivery is normally via Royal Mail or alternative courier. The majority of orders arrive within 1-5.